Privacy Policy

Bob Harvey Roofing

Last Updated: November 3, 2025

1. Introduction

Bob Harvey Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bobharveyroofing.com, use our services, or communicate with us, including through SMS text messaging.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

2.1 Personal Information

Personal information you voluntarily provide to us, such as:

  • Name and contact information (email address, phone number, mailing address)
  • Property address and details about your roofing project
  • Payment information and billing details
  • Any other information you choose to provide when requesting quotes, services, or contacting us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or search engine
  • Device identifiers and mobile network information

3. SMS Text Messaging

3.1 Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS text messages from Bob Harvey Roofing, you expressly consent to receive informational and service-related text messages from us. These may include appointment confirmations, project updates, payment reminders, promotional offers, and other communications related to our services.

3.2 Message Frequency and Charges

Message frequency varies depending on your service needs and preferences. Standard message and data rates may apply based on your mobile carrier's plan. We do not charge for text messages, but your carrier may charge you for messages sent and received.

3.3 Opt-Out and Help

You can opt out of receiving SMS messages at any time by:

  • Replying STOP to any text message you receive from us
  • Contacting us directly using the information provided in this policy
  • For help or additional information, reply HELP to any text message

After you opt out, you will receive one final confirmation message. Please note that opting out of marketing messages will not affect transactional or service-related messages necessary for providing our services.

3.4 SMS Information Security

We implement reasonable security measures to protect the phone numbers and message content we collect through our SMS program. However, no electronic transmission is completely secure, and we cannot guarantee absolute security.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our roofing services
  • Process your requests, quotes, and service appointments
  • Communicate with you about your projects, including via SMS, email, and phone
  • Send you marketing communications (with your consent)
  • Process payments and prevent fraudulent transactions
  • Analyze website usage and improve user experience
  • Respond to customer service inquiries and support requests
  • Comply with legal obligations and protect our rights

5. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, SMS messaging platforms, website hosting, and business analytics.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with third parties when you give us permission to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information. Any transmission of personal information is at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications, including SMS messages
  • Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Bob Harvey Roofing

Website: bobharveyroofing.com

Email: bobharveyoffice@gmail.com

Phone: 801-544-5125

Address: 360 S Fort Ln, Ste 112, Layton, UT  84041

Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.